Shipping & Delivery
We know when you order gear, you want it packed properly and shipped fast — so you can focus on the next session.
All SeriolaPro orders are shipped from Australia using trusted carriers and are handled with the same care we expect for our own gear.
Order Processing
Orders are typically processed and dispatched within 1–2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak periods or product launches, processing times may vary slightly — but we’ll always keep you informed.
🚚 Australia‑Wide Shipping
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
Delivery times may vary depending on your location and carrier service.
International Shipping 🌍
We ship internationally to selected destinations.
- International delivery times vary depending on location and customs processing.
- Any duties, taxes, or import fees charged by your country are the responsibility of the customer.
If you’re unsure whether we ship to your location, feel free to contact us before ordering.
Shipping Costs
Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.
If free shipping promotions apply, they will be clearly shown at checkout.
Tracking Your Order
Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details so you can follow your delivery every step of the way.
Heavy Items & Multiple Products
Some items — particularly heavy jigs or larger orders — may ship in multiple parcels.
- This does not affect your shipping cost
- Tracking details will be provided for each parcel where applicable
We do this to ensure your gear arrives safely.
Delivery Issues
Please ensure your delivery address is correct at checkout.
SeriolaPro cannot be held responsible for delays caused by:
- Incorrect address details
- Carrier delays
- Weather events
- Circumstances outside our control
If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can sort it out quickly.
Questions About Shipping?
If you have any questions about shipping, delivery times, or international orders, feel free to get in touch — we’re always happy to help.